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Customer Service
Here at Group 1 Mercedes-Benz, we understand the importance of keeping your Mercedes-Benz in optimum condition, which is why we offer a comprehensive service package. Our Mercedes-Benz centres across Cambridge, Bury St. Edmunds, Kings Lynn, Norwich and Peterborough are fully equipped to ensure that your vehicle remains in peak mechanical health. Whatever it is you need, we’ve got you covered. Our service plans include Mercedes-Benz Health Check, Mercedes-Benz Air Conditioning Service, Mercedes-Benz MOT, Mercedes-Benz Tyre Replacement and Mercedes-Benz Bodyshop and Repairs. We are here to give your vehicle the care and attention it deserves.
Bring your Mercedes-Benz to us and you can rest assured in the knowledge that your vehicle is in expert hands. Our specialist Mercedes-Benz trained technicians are committed to running a dedicated service at each one of our MOT and Service centres. We know everything there is to know about your vehicle model, so you can guarantee that your Mercedes-Benz will get the care and attention it deserves.
At Group 1 Mercedes-Benz, you can expect to benefit from:
Your vehicle is our priority and our specialist manufacturer-trained technicians are on hand to help. We look forward to welcoming you to our Mercedes-Benz MOT and Service centre.
To make sure that your vehicle is functioning at maximum efficiency, your Mercedes-Benz will need regular servicing and maintenance so you can continue to enjoy it at its optimum performance. When you hand your vehicle over, it will undergo a series of tests and checks to ensure that you and your passengers are safe when on the road. If you keep your servicing and maintenance records up-to-date, you can improve the vehicle’s resale value should you wish to sell it on in the future.
Making short journeys on a frequent basis can put a strain on your vehicle’s engine from the repeated stopping and starting. As a result of this, your Mercedes-Benz will require more maintenance more frequently. We recommend getting your vehicle serviced every 12 months or every 9,000 miles, whichever happens first. This will allow us to keep your Mercedes-Benz in full working order.
Regularly making long journeys on open roads and motorways will have less of an impact on your vehicle’s engine. This means that your Mercedes-Benz won’t require servicing and maintenance as often. We recommend booking your vehicle in for a service every two years or every 10,000 miles, whichever happens first. Just remember to keep an eye on your tyre tread depth and be sure to replace your tyres before they reach the legal limit.
We understand that handing over your vehicle can be an inconvenience, which is why we always work to schedule your Mercedes-Benz in for a time that suits you. When you book your service with us, you can expect to enjoy your vehicle’s outstanding reliability, safety and performance throughout its lifetime. Our service centres treat both you and your car with the utmost respect and our team of friendly specialists will do their very best to make your experience as convenient and pain-free as possible. We carry out work using only the latest manufacture-specified tools and diagnostics equipment, and at the end of it, you get the all-important main dealer stamp in your service book.
Contact your local Group 1 Mercedes-Benz dealership for more information.
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