Dealership Closure Frequently Asked Questions

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I have a service plan, what happens to it now? I have ordered a new vehicle and am awaiting delivery, will this be effected? Will my Warranty and/or Roadside Assistance still be valid? I have purchased a new vehicle and am awaiting delivery, will this be affected? I have a service and/or MOT booked at the site, will this still be valid? I have a finance agreement taken out at a closing dealership, will this be affected?

Your existing service plan will remain valid and unchanged. You will continue to receive the same level of service and benefits at your next nearest Group 1 Dealership. 

Your existing order will remain valid. Our sales team will be in contact to provide an update on this soon if they have not already.

Yes all warranties and roadside assistance policies will remain valid and future claims on this can be handled by your nearest Group 1 dealership.

Your existing order will remain valid. Our sales team will be in contact to provide an update on this soon if they have not already.

Yes, existing service bookings will remain valid and unchanged. The service centre at Volkswagen Telford will remain open following the sales operation closure on 31 May. Future appointments will not be affected.

Your finance agreement will not be affected by the closure. All terms and conditions of your existing finance agreement will remain the same.