Volkswagen Approved Used Car Programme

Click & Collect an Approved Used Volkswagen

Not only do our Approved Used Volkswagen cars come with an array of great benefits, you're now able to find and reserve your vehicle of choice online. Our Click & Collect service allows you to reserve your chosen model, value your part exchange and apply for finance, all from your laptop, tablet or mobile device. Browse, buy and collect your next Approved Used Volkswagen with convenience and confidence, knowing we’ve got everything covered. Search our Approved Used Volkswagen cars and reserve online today.

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2 years’ unlimited mileage warranty*

All of our Volkswagen Approved Used cars come with 2 years’ Volkswagen warranty as standard. For more details of what our Used Car warranty covers, download the Approved Used Warranty Handbook.

Approved Used Warranty Handbook >

2 years' roadside assistance*

Each and every one of our Approved Used cars come with a minimum 2 years’ Volkswagen Roadside Assistance. Our Roadside Assistance includes breakdown and recovery services all year-round, at home or on the roadside, in the UK and Europe, with no limit on call outs.

2 years' MOT Cover*

You can also benefit from up to 2 years’ MOT cover where applicable. 

Flexible finance options

Finance your used car like you would a new car. Our Approved Used cars qualify for our flexible Solutions Personal Contract Plan (PCP) and includes the next 2 services^ at 8.9% APR Representative**. Plus, 2 years’ unlimited mileage warranty* and our 142-point vehicle checks are included at no extra cost.

142 checks

Our Volkswagen-trained technicians carry out extensive vehicle checks and test drive inspections of each and every vehicle. Faults are fixed using Volkswagen Genuine Parts. Only then can a Volkswagen achieve the Approved Used status.

Service history checks

When you purchase an Approved Used Volkswagen, you will be provided with a certificate that details your car’s entire Approved Used retailer network history. This includes routine servicing work. It is also verification of the car’s identity and status of the warranty.

No quibble exchange

Having second thoughts? Take advantage of our 30 day/ 1,000 miles ‘no quibble’ exchange policy. Should you want to change the car for any reason, maybe it doesn’t fit in your garage, for instance, you may be able to exchange it for another car of the same price or higher and pay the difference. The vehicle must be returned in the same condition it was in when it was collected, and the dealership you purchased the car from must have an available vehicle in stock. For more information regarding the ‘no quibble’ exchange, please download a copy of the exchange agreement.

30-Day Exchange Agreement >

Independent vehicle history and mileage tests

We check the vehicle identity of every Approved Used car and match it with the DVLA registration, so you can be sure of your car’s history. We also verify that mileage is correct and that there are no outstanding finance agreements on the car.

Every used Volkswagen comes with five days’ complimentary insurance, subject to eligibility. This comprehensive cover guarantees that your vehicle will be repaired in a Volkswagen Approved Repairer using Volkswagen Genuine Parts. Five day drive away insurance cannot be used in conjunction with any other insurance offer.

All our electric vehicles including our exciting ID. range are part of our Approved Used Car Programme and our expert retailer staff are available to give you all the help you need when purchasing your next car.