Easy exchange policy
Exchange your vehicle quibble-free. If you’re not happy with your Ford Approved vehicle, you can exchange it within 30 days / 1,000 miles for cars or 14 days / 500 miles for commercial vehicles.
We’re happy to accept exchanges if the vehicle is:
- Returned to the same dealer
- The same vehicle that was sold to you, including tyres, options, accessories etc.
- In the same condition that you received it
- Exchanged for another vehicle of the same or higher value
Any outstanding finance agreements will need to be settled with the finance company before exchanging too.